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      Otter

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      Customer Success Associate Interview

      10 Mar 2026
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Otter (Los Angeles, CA)

      Interview

      4 interviews including an in person panel. The people were all nice enough, especially the recruiter. However, the whole process was a complete disappointment that required a lot of time and energy. If you are currently unemployed and going through this interview process it might be better for you. Personally, I currently have a job and found it extremely difficult to work on the panel assignment, given the extensive amount of work they want you to do solely for a job interview. It required a lot of work and industry knowledge. I had to find the time to go to the office to present to a team, which was fine but just required again a lot of time and energy, which is difficult for someone working full time. In my case, I was told I would hear back by the end of the week and never heard back. It was A LOT for an associate role that requires you to be in office everyday for pretty low pay… being ghosted always sucks, but especially when you put a lot of time into it. Message to otter: don’t ghost your job applicants :)

      Interview questions [1]

      Question 1

      Pretty typical CS and personality questions
      Answer question

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