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      IT Help Desk Analyst Interview

      6 Jun 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Otak in May 2024

      Interview

      Typical virtual interview environment with a manager and executive asking technical and soft skill questions. However, I was asked unusually specific questions about M365 such as "what is the exchange server data size limit" (no one memorizes this, they just Google it) and my thoughts on them removing .pts file accessibility which was a bit surprising. My experience was basically an exact match for the job description, with me having almost all of the preferred qualifications. I was surprised to not receive any feedback after speaking with the hiring manager over the phone and completing a virtual interview but providing no response seems to be how they operate.

      Interview questions [3]

      Question 1

      How do you feel about the removal of .pts files?
      Answer question

      Question 2

      What is the data limit of an Exhange inbox?
      Answer question

      Question 3

      Tell me about a time you had to explain a difficult concept to a client
      Answer question

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