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      Optro

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      Related searches: Optro reviews | Optro jobs | Optro salaries | Optro benefits
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      Customer Success Manager Interview

      18 May 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      The process took 4 weeks. I interviewed at Optro

      Interview

      This was the worst recruiting experience I have ever had. The interviews were fine and the team were nice. 4 interviews total with a final group panel. After the final Interview I spoke to the recruiter, very positive feedback - we spoke salary, benefits and they even proposed a call with the CCO. the package was lower than expected but I was open to find some middle ground. Then.. silence. Nothing for almost 2 weeks. I contacted the recruiter for an update, no reply. I asked again if I was being ghosted, they replied and said they were tied up with ongoing interviews and to wait a little longer. Another 2 weeks pass, silence again. I ask again for an update - And get a generic rejection email. No call, no feedback, nothing I can use in the future. If I hadn’t asked for an update, I doubt I would’ve ever heard back. All it takes is a 10 second “sorry for delay” email. Or a courtesy call just to share feedback. But you don’t get that with auditboard. In the current climate with layoffs and people needing employment, this is torture for candidates. You must do better.

      Interview questions [1]

      Question 1

      How do you handle difficult scenarios / customers
      Answer question
      8
      avatar
      Optro response
      3y
      I'm so sorry you had a bad experience interviewing at AuditBoard. If you have more detailed feedback that you'd like to share so that we can take action, please reach out to the TA Ops team at careers [at] auditboard.com. I'm happy to speak to you directly. -Courtney O Talent Ops Manager

      Other Customer Success Manager interview reviews for Optro

      Customer Success Manager Interview

      28 May 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Optro

      Interview

      Recruiter was great, hiring manager ignored all of my credentials and experience for no other reason than prejudice against my appearance. Answered all of the questions flawlessly except one question that wouldn't even be applicable to the role I was being hired for and they used that as an excuse as to why I wasn't a good fit.

      Interview questions [1]

      Question 1

      How would you explain the NIST AI RMF to me since I know nothing about it.
      Answer question
      1

      Customer Success Manager Interview

      5 Dec 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Optro

      Interview

      I just completed the initial Zoom interview today. It was informative regarding the AuditBoard SaaS. Salary ranges were discussed which was a welcomed change from the norm for me, and clear next steps were given.

      Interview questions [1]

      Question 1

      Given this is an individual contributor role, I was asked if I would be ok with not having direct reports.
      1 Answer
      1
      avatar
      Optro response
      3y
      Thank you so much for sharing positive feedback about transparency within our hiring process! I'm glad you had a good experience and appreciate that you took the time to write a review. -Courtney O, TA Ops Manager

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