OneSupport TSR L1 interview questions

This places recruitment department have gone to hell in a hand basket. The hiring process used to take a week. This time, it's taken close to a month. I've been given the same runaround that technicians are trained to give end-users for ISP's. It's been a waste of time. The whole process went something like this: Fill Out Application > Called and spoke to a recruiter > Recruiter never got back to me > Had to notify upper level management > Received an assessment and a notification regarding eligibility for rehire > Passed Assessment > Received call on the last day of the week > Notified of an additional week for eligibility clearance. I'm not sure what communication line was severed between HR and Recruitment but apparently there's a failure to communicate amongst each other. I'm actually beginning to wonder if it's all a joke now.

I applied online. Within a day or two I was contacted by the recruiter. We spoke about what the job entailed. Did a Skype interview. Then was asked to complete a computer knowledge and technical support test. The test was multiple choice and timed. The test asked questions over basic computer use questions and more difficult technical questions that you were expected to quickly research (google) in order to find the answer to.