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      Customer Care Interview

      6 Sept 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at OneSupport in Aug 2016

      Interview

      Very quick and simple process. Needed a webcam and headset as you will need that moving forward. Most of my questions got answered in the interview. The low-pressure interview just asked me about my experiences in customer service and gave specific for instance situations. Was offered a job an hour after the interview, but I would say that is probably not typical.

      Interview questions [1]

      Question 1

      What was a specific situation where you helped a customer solve a problem that another colleague failed to fix?
      Answer question