I applied online. The process took 1+ week. I interviewed at Octopus Energy (London, England) in Jan 2022
Interview
I applied for the role then was progressed to a Skype interview, then for the assessment day. I attended both, also completed the numerical & verbal tests. Was constantly pressed to answer emails very quickly so I can progress to the next stage (seems like you were desperate to hire people). Then after the assessment day I was told that I would have a final interview but I haven’t heard from anybody since, it’s been almost 3 weeks now…
Interview questions [2]
Question 1
Name a time you had dealt with a difficult customer
I interviewed at Octopus Energy (Leicester, England)
Interview
Took about a month, from first interview to last stage. Was a draining experience as felt like a part time job in its self. Unfortunately didn’t get offered the job, wouldn’t have felt so bad if I didn’t get so far into the process. I understand they wanted the right candidate but to get to a stage 6 roughly of an interview process to say no felt disheartening.
Interview questions [1]
Question 1
Name an experience you have great customer service
Three stage interview
1st stage - one to one session
2nd stage - virtual assessment centre and group tasks
3rd stage - in person
quite lengthy for such a job
Interview questions [1]
Question 1
Can you give an example of a difficult situation at work?
I interviewed at Octopus Energy (Leicester, England)
Interview
Long interview process. Was done over a few different days. It was a good experience but I just thought it didn’t need to be so long winded considering the salary and job role. However seems like a great company to work for.
Interview questions [1]
Question 1
Tell us why you are passionate about giving good service