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      Octopus Energy

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      Energy Specialist Interview

      12 Jul 2020
      Anonymous employee
      Accepted offer
      Positive experience

      Other Energy Specialist interview reviews for Octopus Energy

      Energy Specialist Interview

      18 May 2026
      Anonymous employee
      Lille
      Accepted offer
      Average interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at Octopus Energy in Jun 2020

      Interview

      Overall a great experience. I applied one evening, and the next morning Aasimah from Instant Impact gave me a call to discuss the role, and to schedule in a Skype session as a kind of preliminary interview before being put through to Octopus. This was just to make sure I understood what I had applied for and was suitable for it. Aasimah is fantastic! She then progressed me to the first-round interview with Octopus, which was with two Team Leaders. The day before this Aasmiah scheduled in a prep call to run me through everything, including how the Google Hangouts would be function, and generally just reassured me. The first-round interview was casual, and involved a structured chat with the two Team Leaders (who were very nice!) where they would ask a few questions in certain sections like education, work experience, me as a person, and why I wanted to work for Octopus and the job in particular. My advice here: research the company! Aasimah called me two days later telling me I'd been progressed to the final round. Again, the day before this we had a prep call where she ran through feedback from the first round (because Octopus give you feedback regardless, which is great!) and explained what this round was all about. Final round was with an Operations Manager, and again, she was lovely. This interview was more personal, and addressed things like who am I as a person, what are my aspirations/aims, how does Octopus fit in with those, what drives me, and other less concrete things. As long as you are self-aware and actually have those more underlying and considered drives/aims you will be fine - you need to know yourself! Following this, it did take 2 weeks for them to get back to me and offer me the job, but given the COVID-19 circumstances that is understandable. Overall, again, a great interview experience. I must say again how great Aasimah was throughout; she is a credit to Instant Impact!

      Interview questions [5]

      Question 1

      We receive a lot of applications for this position. Why should we hire you, and not any other applicant?
      1 Answer

      Question 2

      Tell me a time when you have gone the extra mile for a customer.
      1 Answer

      Question 3

      What is good customer service?
      1 Answer

      Question 4

      What can Octopus learn from its competitors?
      1 Answer

      Question 5

      How does Octopus differ from the Big 6?
      1 Answer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Octopus Energy (Lille)

      Interview

      J’ai eu l’occasion de passer deux entretiens avec Octopus Energy et l’expérience a été très positive. Les recruteurs ont été à l’écoute, bienveillants et transparents tout au long du processus. Les retours ont été rapides après chaque échange et l’équipe est restée facilement joignable par mail, ce qui rend le suivi fluide et rassurant pour les candidats.

      Interview questions [1]

      Question 1

      Quel partenariat pourriez-vous mettre en place afin que l'entreprise gagne en visibilité ?
      Answer question
      avatar
      Octopus Energy response
      6d
      Salut ! Un grand merci d'avoir pris le temps de partager ton expérience avec nous. On sait à quel point la recherche d'un job peut être une période intense, alors lire que ton parcours s'est déroulé de manière fluide et rassurante, c'est la plus belle des récompenses ! Nos recruteur·se·s ont à cœur de créer un espace de discussion basé sur l'écoute et la transparence dès le premier contact. On est ravi·e·s de savoir que leur réactivité par mail t'a permis·e d'aborder ces deux entretiens sereinement. Ce qu'on garde précieusement de ton témoignage : Ton sentiment d'avoir été écouté·e et soutenu·e. La transparence de nos équipes tout au long des échanges. Un suivi par mail rapide qui évite le stress de l'attente. Le message est déjà transmis à toute l'équipe, et on te garantit que ça leur donne un immense coup de boost. On te souhaite le meilleur pour la suite de tes projets professionel·le·s ! 🐙

      Energy Specialist Interview

      26 Apr 2026
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (Manchester, England)

      Interview

      people are friendly but there are 3 rounds of interviews - Video interview, Discovery Day and individual interviews. I'd say the whole process is a bit long for an entry customer service role. But overall speaking, it's not too bad.

      Energy Specialist Interview

      12 Apr 2026
      Anonymous employee
      Köln
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Octopus Energy (Köln)

      Interview

      Ein erstes Kennenlernen über Video Call und dann ein paar Tage später ein Gespräch mit den Teamleitern. Die Rückmeldung kam auch recht zeitnah. Allem in allem ein guter Prozess, jedoch wären klarer Informationen zu einzelnen Vertragsdetails wünschenswert.