The company HR reached out and arrange a call for an introduction and understanding. The HR is being friendly, transparent and professional. After that it followed by a managerial interview.
First round screening over the phone then invite you down for a face to face interview in the office..just one round . After the interview the next day will let you know if they going to offer you .
The process took 3 days. I interviewed at OPUS IT Services (Singapore) in Jan 2021
Interview
The interview process for a Help Desk position typically involves several stages designed to assess your technical skills, problem solving abilities, and customer service orientation with some typical short questions.
Interview questions [1]
Question 1
Can you describe a time when you dealt with a difficult customer and how you resolved the issue?