I had a recruiter from Northwell actively reach out to me on LinkedIn, interested in my background for a role. The first time, I was quite delayed in my response and never heard from them but figured covid had impacted open roles, etc. Flash forward almost a year and the same recruiter reached out to me on LinkedIn again and asked me to send my resume to their email address. I did it quickly and was so excited to pursue a potential role at Northwell. A week goes by, I haven't heard anything. So I check in to see if the email got to them. The recruiter tells me "I contacted you twice but received no response or callback." So, without scheduling a call with me, the recruiter called me twice and did not leave a voicemail or send a follow-up email to let me know they tried to reach me. As a recruiter myself, I am constantly on the phone with candidates so I'm certainly not always able to answer calls, especially ones I am not expecting (it's also the age of robocalls, isn't it?). I apologized for missing the call (even though, quite frankly, it is not even remotely my fault) and asked if I could still be considered for the role. I got no response. I followed up again just to clarify -- had I lost the opportunity to interview for the role? Almost a week has passed and I've received no response. I have multiple friends who work at Northwell and said their own interview processes were painstaking efforts that were extremely stretched out. I wish I could have been considered for the role, because I provide a really great candidate experience for all of the roles I hire for. But instead, I got some really weird and rude treatment from a recruiter. I'm bummed.

I interviewed with Northwell Health a few years back and also recently for two different HR related positions. A few years ago, I went in person for an interview and was told there was no position available at the interview. This was after I took off of work just to come there and interview. It left an incredibly bad impression. Now, years later when I was called for a phone interview, I decided to give Northwell the benefit of the doubt because it had been years ago and because they had a great reputation. I was wrong. I was told on the phone that they wanted to bring me in to interview with the team as soon as possible. The recruiter even got back to me and left me a voicemail shortly after our call that morning to schedule something. I missed the call, but I did call back and leave a voicemail. No call back. I followed up with an email and a few days later I was told that they would bring me in if their current candidate didn’t work out as they were looking to fill the role quickly. Wow! What a way to leave a candidate feeling like they were a good choice for the position. I knew then and there that this company was a mess. It was a disappointment to say the least as Northwell has such a great reputation. I will not be submitting my application for consideration again. Time to improve the candidate experience.