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      Netcom Systems

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      Office Manager Interview

      29 Jan 2017
      Anonymous interview candidate
      Woodstock, GA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Netcom Systems (Woodstock, GA) in Dec 2016

      Interview

      Pretty standard interview process. There was a brief 20 minute phone interview asking for salary, reason for looking for a new job, and experience. In person interview was with the owner, Duane. I spent about 1.5 hours with him discussing various experience, situational, and personal questions. After I completed the interview I was told I would know within two weeks as they were interviewing other people. I followed up twice after not hearing anything for two weeks, and was told they were still looking. The only other response I got was asking if I knew of any referrals for engineers. A month and a half later, they have reposted the job and not responded back to me. I would have appreciated even a canned "we have filled the position" response versus radio silence, especially after taking time off work to come interview. Overall, they seemed like nice people, but I was disappointed in how they acted after the interview.

      Interview questions [10]

      Question 1

      What kind of experience do you have with billing?
      Answer question

      Question 2

      What experience do you have with a MSP?
      Answer question

      Question 3

      How do you handle stressful situations at work?
      Answer question

      Question 4

      How organized are you?
      Answer question

      Question 5

      Tell me about a time where you exceeded a client's expectations?
      Answer question

      Question 6

      Tell me about yourself outside of work. What are your hobbies?
      Answer question

      Question 7

      How would you feel about having to rewrite our training manual?
      Answer question

      Question 8

      What do you do when you don't know the answer to a problem you've encountered at work?
      Answer question

      Question 9

      How do you handle angry/upset clients?
      Answer question

      Question 10

      What CRMs and softwares are you familiar with?
      Answer question

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