I applied online. The process took 1 week. I interviewed at Navy Federal Credit Union in Jun 2016
Interview
I was called 3 days after a applying by the management to interview on Wednesday on the following week. I came inside the branch and sat in the waiting area to be called to interview. Once called it was a panel interview between the management team and senior msrs. They had a list of questions about my teller experience and previous customer service experience. The process itself was very simple sweet and to the point. I even thought the questions were more mild in comparison to what I was preparing myself for. I thought they would ask about write ups or out of balances but they kept it very mild.
Interview questions [1]
Question 1
Sell me this pen.
Do you recall a time when you provided excellent customer service? What exactly happened?
What is your previous job experience?
What did you do at your last job?
Why did you leave?
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union (Pensacola, FL) in Mar 2023
Interview
The interview process was great. Went fairly quickly and wasn't nerve-wracking at all. I had very good interviewers. It lasted for approximately 45 minutes. They explained everything to me as best as possible. Be sure you have questions to ask because they do like that.
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union
Interview
Behavioral based questions, be ready to answer questions with story examples. One interview with manager and asst manager, 4 weeks total. I accepted and started 2 weeks later. Overall was a great experience.
Interview questions [1]
Question 1
Describe a situation in which you dealt with an angry customer.
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union (Kingsland, GA) in Jul 2018
Interview
Applied online, and after received a pretty long assessment which I didn’t find difficult. Afterwards, I was invited to my local branch for interview which was mostly experience and behavioral questions.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with aggressive customer?