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      Financial Services Representative Interview

      23 Sept 2024
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Financial Services Representative interview reviews for Nationwide

      Financial Services Representative Interview

      15 Jul 2025
      Anonymous interview candidate
      Columbus, OH
      Declined offer
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Nationwide in Aug 2021

      Interview

      I was reached out to by a contract service, where I first had a zoom interview. I then had a zoom interview with the team lead and manager. I worked as a contract worker for about 3 months and then had an interview with the team lead and manager for a second time to be hired on permanently.

      Interview questions [1]

      Question 1

      What are your strengths/ weaknesses?
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at Nationwide (Columbus, OH)

      Interview

      I did an initial Teams interview with a recruiter. The interview lasted around 40 minutes. The second interview was with a hiring manager and a team member. This interview was over the phone and lasted around 30 minutes.

      Interview questions [1]

      Question 1

      What is a good decision you've recently made and what is a bad decision you've recently made.
      Answer question

      Financial Services Representative Interview

      26 Jun 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Nationwide

      Interview

      I had a quick initial phone interview then I was invited to a virtual interview. The virtual interview consisted of 3 Nationwide reps taking turns asking me questions. The main rep started the interview off by saying that this is a casual interview.. and yet the emails that I received from Nationwide prior to my interview made it seem like the interview was going to be extremely difficult, required studying, practicing of the STAR method, etc. So, I wasted a bunch of my free time everyday after work for 1 week studying in preparation for this interview.. just to find out that nothing that I studied was even going to be asked during the interview. No company history related questions, no nothing. They asked me job experience questions and wanted me to answer in STAR format. I thought the interview went well. My friend who works at Nationwide even sent a referral/recommendation for me to the hiring manager (prior to my interview, when I first applied for the job). I ended up receiving an auto-email rejecting me for the position. This is a very entry level position and they’re severely underpaying for it as well.. I’m smart, I have a degree, I have years of work experience in a high stress, fast paced, difficult career field.. I’m not sure what more they’re wanting. This is a heavy phones position and you can’t even promote up until 1.5 - 1.7 years. So you’re on the phone taking back to back calls everyday and you’re expected to study to obtain licenses. The only person that this position would be good for is someone with extremely low living expenses. If I would’ve landed this job then I would’ve had to get a 2nd job just to stay afloat. Yikes. Too much emphasis on the STAR method, too selective with hiring for entry level positions, and low pay.

      Interview questions [1]

      Question 1

      Tell me about a time where you made a mistake at work
      Answer question
      2

      Financial Services Representative Interview

      12 Mar 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Nationwide

      Interview

      Interviewer was very nice and open about the job. It was a phone interview. Shortly after the interview, I received a callback for a job offer. And I accepted it

      Interview questions [1]

      Question 1

      How do I deal with misunderstandings with customers? What’s a good resolution?
      Answer question