I applied through an employee referral. The process took 3 weeks. I interviewed at Nationwide (Gainesville, FL) in Nov 2021
Interview
The questions are very analytical and scenarios based. They use the STAR method. Having customer service background is a plus as youll have plenty of scenarios to express from. The questions can be difficult depending on level being hired.
Interview questions [1]
Question 1
Tell me about a time where you had a difficult customer and how did you overcome it?