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      NRC Health

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      Customer Success Manager (CSM) Interview

      21 Jan 2025
      Anonymous interview candidate
      Lincoln, NE
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at NRC Health (Lincoln, NE) in Oct 2024

      Interview

      Interview Cycle: 1 TA Screening Call (30 Mins) 1 Hiring Manager Call (30 Mins) 1 4 person panel interview with PPT Presentation (1 Hour). Both of the first 2 calls were very simple/straightforward. I was informed I would be moving on at the end of the call. After the final interview/presentation I received a basic generic email 10 days later advising " At this stage, the hiring manager has decided to move forward with other applicants for Customer Success Manager whose experience more closely aligns with the role." The TA rep was incredibly professional and curious throughout the process.

      Interview questions [2]

      Question 1

      How would you overcome the challenges of not having healthcare industry experience?
      Answer question

      Question 2

      Tell me about at time when.... tell me about a time when... tell me about a time when....
      Answer question

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