We take this feedback seriously and want all of our candidates to have a positive experience. Thank you for communicating with us as we really missed the mark. Our goal is to communicate what is happening during the interview process in a timely and respectful manner and we didn't meet our own expectations. We apologize for this negative experience and will strive to do a better job. If there is anything further you (or anyone) would like to share, please email careers [at] NFP [dot] com. -Jennifer Bartone, SVP of Talent Acquisition