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      NEXT

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      Support Centre Analyst Interview

      30 Dec 2024
      Anonymous employee
      Enderby, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at NEXT (Enderby, England) in Apr 2024

      Interview

      Straightforward interview. Asked personal and technical questions, what you know about the company already, if you have used the system before and what you would bring to the team. All in all was a very good interview.

      Interview questions [1]

      Question 1

      What is a ping command
      1 Answer

      Other Support Centre Analyst interview reviews for NEXT

      Support Centre Analyst Interview

      2 Oct 2023
      Anonymous interview candidate
      Leicester, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at NEXT (Leicester, England)

      Interview

      The process was incredibly long winded. It took me a full calendar month to hear back from the recruitment team about my application. The interview itself was quite nice and easy. It was hosted remotely, and lasted for about 45mins. There was a good/balanced mix of customer service/IT first line support questions. Unfortunately, I was not successful, even though the interview itself went extremely well. However, I was provided with no feedback, which was a bit discouraging.

      Interview questions [1]

      Question 1

      What is Active Directory (AD)?
      Answer question

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