I applied online. The process took 2 days. I interviewed at NEXT
Interview
Applied online, Phone interview after two days. After you pass the phone interview you get invited to the store to do assessment. This consist of seeing how you communicate with customers and tidying etc. Once completed the assessment they give you a £10 gift card and £10 cash for attending the interview and then they will tell you if you had been successful or not.
Interview questions [1]
Question 1
Are you confident to speak to customers?
What is a good customer experience?
Have you dealt with any difficult customers before?
I applied online. I interviewed at NEXT (Merry Hill, England) in Oct 2025
Interview
Online telephone call got asked 4 interview questions and the person I had was nice. She asked for availability first then went onto the interview questions.Was said to recieve a call but never did.
quick and easy informal chat regarding my availability and my previous experience in retail and why Next in particular.
Followed by what i should expect during the peak season and how my hours may be altered as per the store's demand.
I applied online. The process took 1 week. I interviewed at NEXT in Nov 2017
Interview
Online application followed by a telephone interview with the store manager. I was asked 3 interview questions, listed below, I was then invited to a store assessment 2 days later. At the assessment I was asked to approach customers, tidy the store and choose an outfit for a girl who is a tomboy. The store assessment lasted an hour. I was given a £10 gift card and the manager told me I would be contacted by email, however I received a phone call offering me the job as soon as I left. Attended induction the following day and started a week later.
