I applied online. The process took 2 days. I interviewed at NEXT (Derry, Northern Ireland) in Aug 2014
Interview
Job process is pretty easy. You apply online which consists of the usual application process, then there's a numeracy and literacy test. Both are extremely easy. Next it's a 5 minute telephone interview consists of the usual questions on your skills and qualities, how your friends would describe you, why you applied and how your suitable for the role. After that they bring you in to the store, they send you to the floor and ask you to interact with customers - helping them find products and sizes and general conservation. This is done while you are watched by two members of staff who are writing down qualities about you. That is the interview process. Beyond easy and really no one should fail.
Interview questions [1]
Question 1
What qualities do you have that make you suitable for the role you applied for?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot
