I interviewed at My EE (Darlington, North East England, England)
Interview
Online questionnaire, Phone Call, 2 hours "Experience Day " one to one interview with team leader, presentation and 1 hour listening to calls from customers with queries for upgrades or new phone contracts
You do a assessment interview on chat, then had a phone call interview just asking about availability, then got called for an interview in person. They make you shadow another employee for an hour and then interview after. They may ask you to do a presentation afterwards.
I applied online. I interviewed at My EE (Newcastle upon Tyne, England)
Interview
Laid back. The interviewer was very friendly and we went through the questions in a very chill way, even taking about 15 minutes to talk about horror books. Made me feel very hopeful that I would be accepted to the next stage of the process.
Interview questions [1]
Question 1
A customer calls to let you know they are considering switching to a cheaper brand, how would you react to this situation?