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      Motus

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      Customer Care Associate Interview

      1 Feb 2020
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Motus (Chicago, IL) in Jan 2020

      Interview

      First step was HR phone screen, followed by phone interview with Team Lead. Final step was an on-site interview with 2 team leads of department, HR, Department Manager, and a team lead and manager of another department. Each in person interview was about 30 minutes. The phone interviews were 30-45 minutes. Everyone I spoke with seemed very present and showed a genuine interest in the interview. It felt at times as if I was having a casual conversation as opposed to a formal interview. I was asked multiple times what I do outside of work which was a first for me. The on-site interview involved most of the team on video chat at their Boston office. The office itself is very nice and is the typical "open" space. The first thing I noticed was a modern brown sofa type thing that looks like a great napping spot if it were acceptable. There were not many people there at the time and it was fairly quiet.

      Interview questions [1]

      Question 1

      If you could visit anywhere in the world, where would you go and why?
      2 Answers
      3