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      Motive

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      Motive interviewsMotive Enterprise Customer Success Manager interviewsMotive interview


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      Enterprise Customer Success Manager Interview

      5 Oct 2023
      Anonymous interview candidate
      Houston, TX

      Other Enterprise Customer Success Manager interview reviews for Motive

      Customer Success Manager, Enterprise Interview

      3 Mar 2025
      Anonymous employee
      Toronto, ON
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Motive (Houston, TX) in Sept 2023

      Interview

      I applied online Phone screen Interview with Hiring manager Presentation of an account plan If you make it past the presentation there would be 2 to 3 more interviews with directors and others staff.

      Interview questions [1]

      Question 1

      What metrics do you use to identify results.
      Answer question
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Motive (Toronto, ON) in Feb 2025

      Interview

      The interview process included 5 steps and took 1-month. It started with a phone screen, a 1-1 with the Hiring Manager, a language assessment, a presentation of your Territory Plan, and a 1-1 with the Country Director.

      Interview questions [3]

      Question 1

      How will you segment your book of business?
      Answer question

      Question 2

      How do you organize your day-to-day life to execute successfully?
      Answer question

      Question 3

      what types of resources and support are needed from Motive and/or your leadership?
      Answer question
      1

      Enterprise Customer Success Manager Interview

      17 Nov 2023
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Motive (San Francisco, CA) in Oct 2023

      Interview

      I applied on company website and received email to submit my availability for the HR phone screening. The call was scheduled and the morning of, about an hour before the call, the recruiter said they had to reschedule. She asked me to update my availability and then ghosted me. Motive don’t waste our time. Have decency to respond to someone you reached out to and don’t just ignore us. This exposes your culture at your company.

      Interview questions [1]

      Question 1

      I was ghosted so only question I was asked was to resubmit my availability
      Answer question