I applied online. The process took 6 weeks. I interviewed at MongoDB (Austin, TX) in Mar 2020
Interview
My interview process consisted of one screening call over the phone and three interviews with various members of the Customer Success team. The first interview was to assess my background and qualifications, the second was to demonstrate my technical knowledge, and the final was a presentation of findings from a portfolio analysis. For the final interview you are given mock data set from which you must draw conclusions and present to a leadership team in a 60 minute timeslot including Q&A. Before the final interview, you will set up a review session with a member of the Customer Success team to give you feedback on your presentation.
Overall my interview experience was positive. My recruiter and coordinator did a great job of staying in touch with me and keeping me informed throughout the entire process. Everyone I interviewed with was helpful and supportive and gave me the tools necessary to be successful. Additionally, all my interviews were done virtually during shelter-in-place orders for COVID-19 and the MongoDB team did well in ensuring the interview process was still streamlined and effective. My experience made me feel like I was valued as a candidate and gave me a feel for the team atmosphere at the company.
I applied through an employee referral. The process took 4 weeks. I interviewed at MongoDB (New York, NY) in Jul 2022
Interview
Started with a phone interview with a recruiter that worked for MongoDB. Then was called in for an onsite interview to meet the team and prepare a presentation. Received a phone call from the recruiter to let me know the outcome, did not provide any feedback.
Interview questions [1]
Question 1
Why am I looking for a new role? Do I prefer support or sales? What about MongoDB interests me?
I applied through an employee referral. The process took 2 weeks. I interviewed at MongoDB in Aug 2021
Interview
The process for this role was:
- Speak with HR
- Speak with Hiring Manager
- Speak with CSM (go through a case study that they provide)
- Presentation
Everyone in the team was incredibly nice, respectful and authentic. They really seemed to enjoy their time at MongoDB.
Prior to the presentation stage I received another role so I was not able to continue the process. However, if it were different circumstances I would be more than happy to work at MongoDB
I applied through a recruiter. I interviewed at MongoDB (New Delhi) in Mar 2021
Interview
As per my experience, if you apply for Customer Success role, you need to have a customer centric approach with good up-sell & cross-sell skills and you also need to be very good with data analysis.