I applied online. The process took 7 weeks. I interviewed at MongoDB (New York, NY) in Dec 2018
Interview
Very thorough interview process.
HR reached out for a phone screen. The role, responsibilities, goals, performance, and expectations were clearly laid out. The second interview was a Zoom call with the director of the team. Following that was a peer interview via phone with a current member of the customer success team. The last round was onsite at the NYC office, which consisted of presentation to the VP, director, lead, and peer from the CSM team. After the interview challenge I spent 30 minutes speaking one-on-one with the VP, then with the CSM peer.
The process was very organized and the team set clear expectations and resources to assist me with the last round of interviews. A few days before the onsite, I had a follow up call with the director and lead to go over any outstanding questions I had in order to prepare for the presentation. After each interview, HR would do a follow up call to see how the interview went and if I had any questions.
Interview questions [3]
Question 1
Describe a time where you handled a difficult situation with a client. What did you do and how did you resolve it?
I applied through a recruiter. I interviewed at MongoDB
Interview
Recruiter reached out to me back in October. Had various interviews and was a very start/stop process. Original recruiter was fired, one of the team members I interviewed with left the company. No one would explain why or what happened with them. Company would go on hiring freeze and week later, no more freeze. Red flags everywhere. Final round was a presentation round which is a lot of effort for an interview process. They expect you to know their product inside/out during the presentation when this is only an interview. Overall, declined offer as the interview process is indicative of the company and believe I dodged a bullet.
I applied online. I interviewed at MongoDB (Frankfurt am Main)
Interview
Company makes very positive impression and two people I had a pleasure to speak with were highly professional. After speaking with recruiter and team leader unfortunately I never received any feedback about next stage or disqualification, lack of communication at that stage was a bit disappointing.
Interview questions [1]
Question 1
asked mostly about skills and experience, language skills
Process was thorough and organized, there is an interviewee portal used that details where you are in the process, who you've met with, who you're going to meet with, and any reference materials needed to complete each step. Communication was reliable throughout the process.
Interview questions [1]
Question 1
They tested industry knowledge by issuing a conversation prompt to be answered live with a peer on the team.
