Microsoft is a weird place to interview. I spent two days in face to face interviews. All the questions were about customer service, except for some brief technical questions. Not one question related to my experience. My resume was not even referred to. I guess they either really trusted what I said, or didn’t really care about my experience. I couldn’t gage how I did, since all the questions could have been answered in several different ways. I was always interviewed by 2 people at a time, and I would say every 4th question the interviewers argued about what they thought the correct answer should be. I was told during one of the phone interviews that if an internal candidate applied, we external people didn’t stand a chance, but they still needed to interview 5 people. I get the feeling the interview was simply a check mark to say they interviewed the 5 people they were told they had to interview. I never got any feedback after the face to face, not even the basic reject letter. I requested it about 3 weeks after the last interview, but was told by the interview coordinator that was not their job. During the process I had 2 face to face interview days and 3 phone interviews. They were very good about communication until they were done with me. That left a pretty bad taste in my mouth for the company.