I applied online. I interviewed at Michigan State University Federal Credit Union (Lansing, MI) in Dec 2025
Interview
The interview questions were not too hard. Mostly about how you can handle multiple priorities, what you look for in a company, and how you handle working with different types of people. The interviewer also asked how do you stay organized.
I applied online. I interviewed at Michigan State University Federal Credit Union (East Lansing, MI) in Nov 2025
Interview
Terrible from start to finish.
First round screening is an unscheduled phone call from HR. No email or outreach of any kind leading up to it. Was asked for my availability and scheduled an interview only to have it cancelled bc it was scheduled, by MSUFCU, for a bank holiday.
When I emailed to reschedule, it was two weeks before I heard back with anything. The day of the interview, I was sent a videoconference link that didn't work. 15 minutes in I finally got the HR rep on the phone who took another 15 minutes to gather the interview team back together, leaving me with only 30 minutes to interview (the branch manager didn't join until 15 minutes left).
Ultimately was not extended a job offer because I didn't answer questions specifically enough. Would not have accepted regardless.
Interview questions [1]
Question 1
What have I done to foster an inclusive environment.
Michigan State University Federal Credit Union response
4mo
Thank you for sharing your feedback. We pride ourselves on an outstanding candidate experience valuing clarity, warmth, and no surprises. We also regret the technical difficulties that occurred during your interview, as this is not the experience we strive to deliver. Your feedback is valuable, and we will use it to improve our process moving forward.
I applied online. I interviewed at Michigan State University Federal Credit Union (Auburn Hills, MI) in Jun 2025
Interview
I researched the company thoroughly before applying and was excited about the opportunity, as it seemed like a great fit for my background and career goals. The initial phone screen went smoothly, and about a week or two later I had a second interview with the recruiter. That conversation lasted over an hour, was highly engaging, and left me feeling even more enthusiastic about the role.
Shortly after, I was invited to a third interview, about 45 minutes from my home. I arrived on time, prepared, and eager to continue the process. The interviewer arrived more than 10 minutes late without acknowledgment or apology, which I understood could happen, but it set a different tone. The conversation with her felt disengaged compared to prior stages, while she was polite, she seemed to be having an off day. The interview ended after only about 10 minutes, making it the shortest interview I’ve ever had. My wait for her arrival was longer than the interview itself.
A few days later, they informed me they were moving forward with other candidates and mentioned they wanted “more depth” in my leadership experience. I was surprised by this feedback given the positive nature of the earlier stages and the limited opportunity to discuss my leadership background in the final interview.
It’s worth noting that the position remains posted even two months after my interview, and I believe the overall process could be improved for efficiency and consistency. Candidates invest significant time and energy in preparing for each stage, and ensuring that all interviewers are equally prepared and engaged would help create a better experience for everyone involved.
I was caught off guard they passed on me when I am highly qualified, years of experience, and did well on two previous interviews. Yet, role is still open so what exactly are they looking for?
Interview questions [1]
Question 1
Tell me about a time you had to coach a team member struggling to make KPIs?
Michigan State University Federal Credit Union response
8mo
Thank you for taking the time to share your interview experience. Your feedback is important to us, and we have shared this with the hiring team to ensure we create a positive candidate experience.
This particular role oversees multiple branches and serves a membership base with tailored service expectations. Our hiring team thoroughly assesses the skillset and experience needed before moving forward. While this has extended our search, our goal is always to ensure candidates have respectful and professional experience throughout the entire process. We agree that candidates invest much time and energy in preparing for interviews and sincerely appreciate the effort that you put into learning about our organization and meeting with our team.
Thank you again for your interest in MSUFCU, and we wish you the best in your career journey.