Phone call first- all good. Then it was a virtual interview and the person asking the questions had a choppy Spanish, more Americanized than Native. I submitted all the paperwork (which is a lot) and a couple of days after I received an email that they no longer considered my candidacy as other people scored higher than me.... weird. In what sense do you score higher? The typing test was high, credit was good. Just a lot waste of time and paper.