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      Mercy

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      Mercy interviewsMercy Customer Service Analyst IV interviewsMercy interview


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      CommonSpirit Health
      3.5★Compensation and benefits

      Customer Service Analyst IV Interview

      10 Nov 2011
      Anonymous interview candidate
      Saint Louis, MO
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Mercy (Saint Louis, MO) in Dec 2010

      Interview

      I worked for the company for three years and was doing the job of CSA IV. When the position opened and I applied they changed it into another CSA III position. There is no career pathing at Mercy unless you can pick up another skillset. There are other jobs in MISD but everyone is going for those jobs so its pretty saturated.

      Interview questions [2]

      Question 1

      What is the hardest decision you've made at a workplace?
      Answer question

      Question 2

      What would you say is more important: Closing a ticket or Solving the bottom line problem.
      Answer question