I applied online. The process took 2 weeks. I interviewed at Mercury Business Services (Boston, MA) in Aug 2020
Interview
Applied via Indeed, got a prompt response requesting a phone interview. The first interview was with a client support specialist, the second was with the Sales Manager. Final interview was in-person with the Management team and CEO
Interview questions [1]
Question 1
Describe your previous position and how it relates to the role.
Asked about having experience in a client supporting role.
Fully discussed and elaborated on resume.