I applied online. I interviewed at Mercer (Croydon, England) in Jun 2016
Interview
Applied via website, Got a phone call and have brief discussion as to why I applied for the role. Arranged interview and was all good at interview had a test. After a couple of weeks requested feedback received nothing. They did not bother to let me know if I was declined or not. Which I thought was rude considering the kind of company that it is, was not impressed at all.
Interview questions [1]
Question 1
Why do you want to work in pension?
What do you know about Mercer?
Tell me about yourself?
Tell me about a time you have to provide excellent customer service?
Tell me about a time you had to work under pressure
How would your manager describe you
I applied online. The process took 4 weeks. I interviewed at Mercer (Southfield, MI) in Aug 2019
Interview
Started with a recorded video interview on a phone app. Was then requested for a face to face interview approximately 2 weeks later. Interview was very nice, consisted of discussing my background, what the position entailed, and what the company does. Heard back within 2 weeks with a decision.
Interview questions [1]
Question 1
Describe a time where a project was not successful.
I applied online. The process took 3 weeks. I interviewed at Mercer (Minneapolis, MN) in Feb 2016
Interview
Initial telephone interview with HR. Next phase was a telephone interview with a peer who worked remotely. The third level of interview was onsite with multiple half hour interviews with one or a team of two people. The final interview stage was a telephone interview with a team member who as unavailable for the in-person interview. All the interviews were pleasant, professional, and conversational.
Interview questions [1]
Question 1
They asked about my work experience and how it related to the position especially about accuracy and teamwork. The also asked about situations where I had and hadn't been successful and how I handled it. Questions included what are your strengths and weaknesses. Another was how do you deal prioritizing the workload of multiple bosses.There were also specific questions about software skills.