I applied online. The process took 1 week. I interviewed at Merakey (Blue Bell, PA) in Aug 2018
Interview
Very simple and straightforward, basic IT questions mainly what if scenarios about how to handle typical situations with angry/impatient people. Entry level concepts and software/hardware troubleshooting. One interview with the manager of that team and the manager of another team
Interview questions [1]
Question 1
How do you deal with someone who calls and they are angry about their issue from the start
