It was a group interview with other 12 people. The interviewers asked in regards to background, previous work experience in customer service. They also asked about individual strengths and weaknesses. It was a very relaxed atmosphere. Everyone seemed friendly.
I applied online. The process took 4 weeks. I interviewed at Melbourne Stadiums (Melbourne) in Jan 2018
Interview
Group interview to assess customer service capability, how you would deal with difficult customers, how you would contribute to organisation goals etc. As long as you have answers to questions and get your answers across you will do well
I applied online. The process took 2 weeks. I interviewed at Melbourne Stadiums (Melbourne) in Feb 2014
Interview
Interviews are individual with senior staff. Easy questions and very relaxed
There were about 20 of us at the same time, so it took a while until the last person was interviewed.