11y
Thank you for your review. I must say you left us with a lot to think about. The final round you describe - interviewers having schedule changes, last minute no-shows, lack of conference room space - while manifestations of our organizational growing pains, are completely unacceptable, and I am truly sorry that this was your experience. I also regret that one of the interviewers came across as a jerk -- we really are known for being a jerk-free zone. Some of the other things you describe are less concerning to me. We do tend to dress casually, but don't interpret that to mean we are laid-back about our performance (though clearly our interview performance, in your case, was sub-par). We are not looking for people to "hang their 9-5 hat," as we work a lot harder than that. Nor are we looking to hire people who've "been there, done that." We look for people who are trying to stretch and grow, and part of a job with us should represent a new challenge, not something a candidate's done before. That said, much of your feedback was sobering -- and a call to action. We are actively working on improving the candidate experience and feedback like yours helps us determine where to focus our attention. Thank you, again, for sharing it. If you would like to offer any suggestions or discuss your interviews further, I can be reached at amy.pressman@medallia.com.
