Interview process took about a week and a half. I was contacted by a recruiter who found my resume through Monster. First interview was over the phone, and consisted mostly of questions about my background, and information about two positions that I may be interested in. I was asked several questions regarding my college education, including why I picked the schools I did, and what my grades were. Having a high grade point average, and having quantitative indicators of success in your work seemed to be very important. I was also asked about a gap in my resume, in which I did not list any work experience for one year. I had worked low-level retail and serving jobs during that year (a gap year between undergraduate and graduate school), so I typically leave those off. I was asked to send the recruiter an updated resume that included this work experience. This surprised me a bit, as this is the only time an interviewer has ever asked me about that gap year.
I was then called several days later asking if I would like to come in for an in-person interview at the Warehouse/Headquarters. I was told ahead of time it would last a few hours, which it did. I received a tour of the Warehouse and some of the offices, and then interviewed with three recruiters individually, one after the other. Each person asked me fairly similar questions, once again about my education, and also more about my future professional goals and how McMaster would fit into them. They also asked me more about my hobbies and interests. Additionally, the second interviewer also had me do an exercise in which I read an email from a customer describing an object they were looking for, and I had to find it on the company website. It was pretty intuitive and common sense, nothing difficult.
In this second round of interviews, there was a lot of time to ask questions. They seem to find curiosity to be extremely important, and they were very receptive when I asked detailed questions about this position, and also about their backgrounds and why they worked there as well. I did also ask about company culture there, and one of the recruiters herself acknowledged the many negative ratings of the company on Glassdoor. Her and the two other recruiters each had the same descriptions of McMaster as having a "work hard, play hard" culture. Everyone in the Merchandising Coordinator position typically works individually, and the company wants everyone extremely focused and productive on their work when they are there. However, as many other readers of these reviews probably knows by now, the company has excellent benefits and salaries for employees, and they encourage a thriving work/life balance.
A few days after the Warehouse interview, I received a call with a job offer. Despite the position not being exactly what I would like to do professionally, and the company having a plethora of negative reviews on here, I will probably take the position. The pay and benefits are really tempting, and maybe I'll learn some new things. I'm anticipating working there for as long as I can stand it, or until I find a decent paying job in my field.