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      Technical Account Manager Interview

      1 Apr 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Mastercard in Mar 2025

      Interview

      For the third and final interview, I was assigned three tasks to prepare: 1) A slide deck to present their product, as though they were a real customer a TAM would work with; 2) Verify that an Active Cookie Consent Method was properly implemented and functioning as expected on a customer's website; 3) Customer prioritisation exercise. During the interview, while presenting their product the way I understood it, the panel kept interrupting me with questions about the product itself. It felt like they expected me to be an expert on it already, even though I hadn't started the job yet! On top of that, they threw in around five unexpected code-related questions, despite this being a no-code role. Before the interview nobody mentioned I'd be looking at random websites and trying to explain their code which created unnecessary stress and was highly inefficient. The whole thing was odd—they kept saying how supportive their team is, but the way they operate doesn't really back that up. Honestly, during the interview, I felt like they were trying to undermine me. It wasn't a great experience and gave off vibes of a toxic work environment.

      Interview questions [1]

      Question 1

      Show/ explain that the Active Cookie Consent is implemented on X website.
      1 Answer