I applied in-person. The process took 6 days. I interviewed at Massage Envy (Orlando, FL) in Mar 2012
Interview
I had my first interview over the phone. We spoke briefly about why I was looking for a new job and she reviewed my resume. She called me a few days later and scheduled an in person interview.
The first in person interview was easy and more just looking for if I fit with the culture. She asked how I worked in a team atmosphere but overall just questions about me. At the end of the interview she gave me a script and told me to memorize it before coming in for my next interview.
The second interview was more intense, they were looking for me to role play the sales script verbatim. I dont do well with scripts or memorization but still was able to be convincing enough for the job.
I applied online. I interviewed at Massage Envy (Portland, OR) in Jan 2026
Interview
Phone interview 1st. That went really well, so scheduled an in person interview. That went really well also and I got a job offer. Up to that point, communication was great. I was just waiting until the background check was completed, then they would give me my start date. After a few days from when I accepted the position and filled out my hiring paperwork online and still no word, I text the manager asking for an update. She did get back to me and said she'd been sick and said she would keep me updated and suggested some more online training stuff (that I could do while waiting or wait until I started). After that... nothing. They ghosted me. I waited a couple weeks- wanting to reach out but not wanting to bug them. Finally, I sent a text asking when my start date would be and she replied they didn't hear from me, so went another way. What??? So completely rude and unprofessional and just plain weird.
Interview questions [1]
Question 1
'Describe a time when you dealt with an unhappy customer and how you handled it'
Applied online and followed up with a manager and was hired same day. It was a short interview with the business manager to gauge sales experience and if you fit with the culture of the company!
Interview questions [1]
Question 1
To sell them something since it is a sales forward job
In person interview with general and assistant manager . They were very friendly and made me feel comfortable about being myself and learning about me and what made me decide to apply .