I applied online. I interviewed at Masergy (Plano, TX) in Nov 2016
Interview
I was very nervous at first because Vice President, Senior Manager and Manager were all interviewing me at same time. The atmosphere made it a lot easier as the interview continued. The hiring process was well communicated with HR team that was assisting with all paperwork.
I applied through an employee referral. The process took 2 weeks. I interviewed at Masergy (Plano, TX) in Mar 2015
Interview
Met with the DIR and Sr VP. I had already known the PROV MGR from a previous job, but he would probably also be in the interview chain. I did an initial interview with the DIR to cover my background. He then had me interview with the SR VP and himself at the same time. We did a walk-around of the office to meet/greet other managers and reps, and to become familiar with each group's respective area. Continual conversation and comments on their process and the Service Delivery process was taking place.
Interview questions [1]
Question 1
Be sure you're familiar with the Service Delivery process from Customer to Sales (to Order Entry) to Provisioning/Design to Activatiion, and NOC support.