4 stage process: (1) Online application; (2) Online tests, numerical and verbal reasoning; (3) Telephone/video interview; (4) Assessment day. I had the telephone interview which consisted of standard competency-based questions. As I am aware, the video interview is very similar, however speaking to a blank screen and recording your answers. The assessment day consisted of a group exercise, a role play, an analytical study and presentation, and finally a one-to-one interview. Took all day, but they provide lunch, refreshments and even pay for travel!