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      Marks & Spencer

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      Customer Assistant Interview

      25 Jan 2012
      Anonymous employee
      Leeds, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Marks & Spencer (Leeds, England) in Sept 2011

      Interview

      The interview basically consists of role play whereby you would be put in a tacky situation where the customer is furious on you as may be they ordered something which hasn't arrive and you dont have any managerial guidance. How would you tackle the situation.

      Interview questions [1]

      Question 1

      Why M&S?
      1 Answer
      1

      Other Customer Assistant interview reviews for Marks & Spencer

      Customer Assistant Interview

      19 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Very easy, some experience questions and situational judgement questions. The managers are all really nice, welcoming and friendly. All you need to be confident. polite and prepare for some situational judgement questions.

      Interview questions [1]

      Question 1

      Give me an example of when you worked in a team?
      Answer question

      Customer Assistant Interview

      15 May 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      Interview went very well was only asked three questions. Interviewer was really kind overall went well haven't heard back yet but heard some people receive offers after a week or so.

      Interview questions [1]

      Question 1

      Tell me about yourself for
      Answer question

      Customer Assistant Interview

      6 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Applied online, did the assessment and got offered an interview shortly after for the following week. I arrived 10 minutes early to look around as directed in the interview offer email.

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