I interviewed at Manchester City Council (Manchester, England)
Interview
A series of questions about the role profile and my experience of business support in previous employment. It focused on what I could bring in terms of emotional resilience and minute taking
I applied online. I interviewed at Manchester City Council in Sept 2025
Interview
It took 3 months from application closing date to get confirmation of an interview. Interview itself was standard questions about previous customer service experience and how to deal with difficult customers/enquires
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult customer?
I applied online. I interviewed at Manchester City Council (Manchester City Centre, England) in Jan 2026
Interview
Interview process was average, an assessment followed by an interview. They made me comforatble and overall experience was good. They asked about your skills that aligns with the role followed by few competency based questions.