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      Malouf Careers

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      Advanced Product Support Interview

      28 Jul 2020
      Anonymous employee
      Logan, UT

      Other Advanced Product Support interview reviews for Malouf Careers

      Advanced Product Support Interview

      4 Oct 2021
      Anonymous employee
      Logan, UT
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Malouf Careers (Logan, UT) in Jul 2020

      Interview

      They gave me a pillow and a job, so interview process went well. Question I wasn't expecting was, " Would you be okay with telling a white lie". There was suppose to be a phone interview but they just combined it with my in person interview. After that they ask for you to do a tour of the building. Super Amazing Company that you can just tell loves their employees.

      Interview questions [1]

      Question 1

      Would you be ok with telling a white lie to a customer?
      1 Answer
      avatar
      Malouf Careers response
      5y
      We’re glad you had a positive experience interviewing for the advanced product support team. Sounds like you got a value-based question connected to our company value: #ActWithIntegrity. We’re glad to hear our hiring managers felt you aligned with our values and you were able to accept an offer. Welcome to the team! We’re excited to work with you. Thanks! -Malouf
      Average interview

      Application

      I applied online. I interviewed at Malouf Careers (Logan, UT) in Aug 2021

      Interview

      I had a three-step process interview. First initial phone interview with basic questions about background. Second interview you are invited into the office to meet with the department heads and asked more detailed questions revolving around the Malouf values. Third interview you are invited back to tour Malouf and a couple more questions. Everyone was extremely nice and the Malouf office is amazing.

      Interview questions [1]

      Question 1

      What would you do if your team member dropped the ball with a customer you are now trying to help.
      Answer question

      Advanced Product Support Interview

      5 Mar 2021
      Anonymous employee
      Nibley, Cache, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Malouf Careers (Nibley, Cache, UT) in Feb 2021

      Interview

      I had a phone interview followed by an in person interview. They were very accommodating as I had other job offers at the time and they shortened their process to make it possible for me to go complete the interviews and choose between offers.

      Interview questions [1]

      Question 1

      Tell me about a time you had a difficult customer and how you handled it
      Answer question