When I applied to the Macy's Downtown Minneapolis store online I got a request to interview the next day. Once I rescheduled and had the interview the Hiring Manager was very courteous. Even though she was going through a district inspection of her store she was very nice and it was a good interview. She explained that if I were to take the job that it was seasonal, but after the holidays if I liked the job and the company hired me then I would be offered a full -time position. I think it helped that I already liked the company and used the customer service experience that I had received from the company. In talking about the company I gave answers to questions that weren't asked, thus I led the interview. Basically, learn about the company and use that in your interview and you will do fine.

The manager interviewing people was friendly. She would ask why you wanted to work there and what skills you had to contribute. Also she asks questions on customer service situations like how you would deal with an unhappy customer.