I applied online. I interviewed at MCaffeine (Mumbai) in May 2025
Interview
It was good, mainly my resume. Also sometimes case or guesstimate they may ask so be ready. They asked if i want to continue if i get interested about the job
Ghosted after receiving Project and case study. Kept on following with HR, hiring manager and Vice president but no answers. They initially said we are reviewing and put me on hold for a long period
Interview questions [1]
Question 1
How would you build a customer service department from scratch
I applied online. I interviewed at MCaffeine (Mumbai)
Interview
Overall a robust and clear interview process, defined role clearly, was made comfortable and answered question when asked. Had 2 rounds of interviews wherein diff set of questions were asked and ensured all the necessary pointers were covered.