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      Critical Response/Customer Experience Associate Interview

      10 Jul 2017
      Anonymous interview candidate
      Nashville, TN
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at Lyft (Nashville, TN) in Jun 2017

      Interview

      I loved the interview process. Danielle was very friendly during our phone interview. I came in for an on-site interview. We learned Lyft's core values in a presentation, then we had a group activity where we learned about someone else and presented it to the group. The third interview I did by phone. I did two different scenarios, one with a customer and one with a driver. That was followed up by two interviews with team leads, one from Critical Response and one from Customer Experience.

      Interview questions [1]

      Question 1

      Why Lyft?
      1 Answer

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