I applied online. The process took 1 week. I interviewed at Lush (Manchester, England) in Sept 2017
Interview
Group interview with lots of other people, got split off into small groups, had to do various tasks such as come up with a presentation of why Lush is good, another where you had to find the best gift for a celebrity (you were given a celebrity, you didn't choose) and explain why you chose that. Then had a trial shift which I did not get through because I could not go up and talk to customers haha.
It was a group interview, very unconventional, hands-on, and activity-based, teamwork. They expect you to know their company values and ethics, which will carry over to your role. It was very relaxed and they made me feel very comfortable and heard.
I applied online. I interviewed at Lush (London, England)
Interview
Was offered an interview and it was fairly casual - in the cafe, and it only lasted around 45 minutes. Pretty much immediately after I was offered a trial shift, and I went and it was kind of horrible because we didn’t know anything about the products, and it also wasn’t very busy so it felt like we were competing with each other to get a customer’s attention, only to not even be able to give them proper information and just have to guess. It was a bit embarrassing and we didn’t get paid either, but we got a free shower gel. I found out I got the job on the way home from the trial shift.
I applied in-person. I interviewed at Lush (Cardiff, Wales)
Interview
Onboarding session and then a practice shift which involved you sitting customers down and demonstrating products on them. Lasts around an hour, and it’s done in groups of trial shifts.
Interview questions [1]
Question 1
What my availability was and if i could work 3 days a week.