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      Lumen

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      Account Manager Interview

      21 Mar 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Lumen in Mar 2018

      Interview

      First round was a 15-20 minute phone screening with a recruiter. Second/final round was an hour long Blue Jeans virtual interview with three hiring managers. Got my offer within one business day (interviewed on a Friday and got the news on Monday).

      Interview questions [6]

      Question 1

      What are your strengths?
      1 Answer

      Question 2

      What are your weaknesses?
      1 Answer

      Question 3

      How do you organize yourself and prioritize tasks in a fast paced environment?
      1 Answer

      Question 4

      When was a time where you went above and beyond to help a customer?
      1 Answer

      Question 5

      When was a time you felt with an extremely stressful situation and how did you handle it?
      1 Answer

      Question 6

      What is your passion outside of work? Then goes over phone exercise sealing with passion. After phone exercise is done, asks what you think went well and how you can improve.
      1 Answer
      10

      Other Account Manager interview reviews for Lumen

      Account Manager Interview

      23 Feb 2026
      Anonymous interview candidate
      Washington, DC
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Lumen (Washington, DC) in Nov 2025

      Interview

      30 Minute call with the recruiter. 30 Minute call with the hiring manager. 30 Minute call with 3 regional VP's which was way too short. A task to do an internal sales plan for a current customer and present the deck to the hiring manager. 30 minute VP of sales interview.

      Interview questions [1]

      Question 1

      Explain SD WAN in a user environment and how you would position it.
      Answer question

      Account Manager Interview

      11 Oct 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Lumen

      Interview

      Was sent an online interview email, with standard questions on managing accounts. Second portion of first interview also includes game or thought processing games. Interesting, no results given afterwards and was not called for second round.

      Interview questions [1]

      Question 1

      Describe a time you succeeded and not, ect.
      Answer question
      1

      Account Manager Interview

      5 Oct 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Lumen

      Interview

      AI driven is the first part of the interview. then you are interviewed by the manager of the team. Simple but the AI portion is a bit weird. Overall not a bad experience but the managers can be very different and if they don't like you they might send you to interview with another manager.

      Interview questions [1]

      Question 1

      Why do you feel you would be a good fit?
      1 Answer

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