Made an application online where I answered some application questions and uploaded my CV, at this point they just want to know if your bankrupt or have any credit history or been court for any financial reasons. Then was emailed to undertake some online test one of the tests include algebra style questions eg. ?÷3+ 342=358 and a memory test. After passing the tests I was invited to book an interview online, had to chase HR careers up for about a month on awaiting for new interview slots to book but eventually was told to log in and book an interview slot. Interview was straight forward explained everything such as uniform will be provided, holidays, training, availability, overtime etc. Interview was customer service orientated as it is in the field of a retail bank so retail experience would be helpful.