I had an interview with a recruiter in the US because this is a U.S. based role. Then I moved onto a call with the supervisor and someone from HR. They told me two weeks later they were moving onto someone else who had “experience with higher call volume” yet never asked me about that in my interview. Actually, in the interview they said they only got about “7-14 calls a day”. So if you’re going to lie to people at least make it believable.