This is my 2nd time interviewing for the CSM role. The first time interviewing was this January and it was an exceptional interview experience from the recruiters to the team. Unfortunately due to unforeseen family circumstances right before the final panel interview I had to cancel and was unable to continue. Generally for the Client Solutions Manager role, The Interview process is as follows -30 min Phone Screen w/ Recruiter -30 min Interview (Virtual or Phone) w/ Hiring Manager -45 min Interview w/ Account Executive and a current CSM -1 Hour Panel Interview w/ mix of Managers and AE's in the form of a Presentation/Case Now to specifically speak about my most recent Client Solutions Manager interview experience. I applied online and the recruiter reached out the very next day. I should have known from her rude outreach that the phone screen would have the same tone. She was late, made several attempts to be condescending in regards to my past experience and even the fact that I had reached the final stages of the process for this same role, and overall she was extremely nasty. My thoughts were to stop the screening and end the conversation (which I definitely should have). But I chose to continue on through the end. Since she followed up to my application via Smart Recruiters, I don't have a direct e-mail contact for her, or I would be telling her directly that I do not want to move forward with the process. I'm writing this in hopes of not shedding a negative light on Linkedin. I love their mission and think it is a great organization overall. More so, I want to shed light on how a recruiters negative rapport, lack of self awareness/people skills, and inability to conduct a positive and professional interview environment can turn great candidates off of the role and company entirely.

1) HR convo, 1) written interview component (3 questions answered with a doc and sent to hiring manager), 3) 30 mins hiring manager interview, 4) case study presentation to a 3 person panel interview. Hefty data analysis compared to other companies with similar role; with 1 hour final interview (30 mins allocated to presentation). Questions were fair and prep time was adequate. Expectations were outlined fairly by HR partner.