I applied online. I interviewed at Liberty Mutual Insurance
Interview
Interviewed with two customer service managers. Be prepare for behavioral questions. Then left alone to write out answers to a written questions. There was a large emphasis on empathy within the questions.
It was a good interview two managers asked questions with star method. They made me feel comfortable and were personable. It was around 45 minutes they wanted to ensure Liberty would be a long term goal for the applicant.
Interview questions [1]
Question 1
Dealing with difficult customer and how did you handle it
I applied online. The process took 4 weeks. I interviewed at Liberty Mutual Insurance (Plano, TX) in Aug 2023
Interview
Applied, assessment, over the phone interview with the recruiter. He asks 10-15 questions like you’re applying for citizenship. You go over all the details on the email that he sent out the an hour before interview, you go over pay, benefits, day to day, about an hour interview worst waste of time. They also put remote position online, however, then he tells you how the Company is going hybrid instead of remote, which is why I applied.
Interview questions [1]
Question 1
Tell me about yourself? Why should we hire you? Why I wanted to leave my job. Ezekiel was quite elaborate. However, he asked too many questions I felt like I was interviewing for president of the U.S. or for the House of Representatives.
I applied online. The process took 2 weeks. I interviewed at Liberty Mutual Insurance (Phoenix, AZ) in Jun 2023
Interview
The process was really easy going & great. the supervisors on interview were so casual. i really enjoyed the process, it was great. very pleasant people. Glad i had opportunity
Interview questions [1]
Question 1
Explain a situation where you de escalated an upset customer