I applied through university. The process took 1 day. I interviewed at Liberty Mutual Insurance in Feb 2010
Interview
The interviewers made a point to emphasize that the interview was "behavioral" and about how you would behave in certain situations...all of which were negative. The interviewers were busy writing down everything you said on a form and there was no real conversation or back-and-forth nature at all. Then, they asked if I had questions, which I did, a fairly large amount since they had barely mentioned the position or what it entailed! It was a very low level position, and having a Masters degree, I was a little surprised that I was interviewed for this position.
Interview questions [1]
Question 1
How did you overcome a particularly difficult communication problem with someone?
I interviewed at Liberty Mutual Insurance (Dallas, TX)
Interview
Did not follow up, very difficult to schedule interview and get in touch with interviewer. Scheduling platform kept failing. Interview process was straight forward, did not follow up with me afterwards so i have no idea what happened.
I applied online. I interviewed at Liberty Mutual Insurance in Dec 2025
Interview
It was just awful. She called two hours earlier than scheduled, and I couldn’t understand half of what she was saying because her accent was so strong. The communication was so unclear that answering her questions became almost impossible.
Interview questions [1]
Question 1
Tell me about a time you had to help a customer out with a difficult situation? How did you resolve it?
Initial screening then two rounds of interviews. Your typical interview with STAR questions - focus on answering specifically using I. Focus on the situation/task, action taken, & result of that action.